Transfer domain names from Gandi to Planetsmb
Overview
This page takes you step by step through the procedure for transferring a domain away from Gandi and into an account at Planetsmb.
The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.
Transfer Task 1: Verify that the domain name is eligible for transfer
To make sure your domain name can be transferred, check the following:
The domain name has been registered for at least 60 days, and has been at Gandi for at least 60 days.
The domain name is not in "client update prohibited" status.
Transfer Task 2: Update Administrative contact information
Before you can transfer a domain, the Registrant and Administrative contact information (especially the email address) must be up-to-date at Gandi, because the Administrative contact receives the transfer request and okays the transfer.
To update the Administrative contact at Gandi:
1. Log on to your account at gandi.net.
2. Navigate to the contact information for the domain name you want to transfer.
3. Update the Registrant and Administrative contact information if necessary.
Transfer Task 3: Obtain the authorization code or retag the domain name
Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.
To transfer a .com, .net, .org, .info, .biz, .us, .name, or .cc domain name, obtain the authorization code from Gandi:
- Log on to your account at gandi.net.
- Navigate to your list of domain names.
- Click the domain name you want to transfer.
- On the "domain details" page, you can obtain the authorization code (called Authorization key by Gandi).
- Copy and save the authorization code that appears, to include in the transfer request you submit at Planetsmb.
To retag a .uk domain name:
Contact Gandi and ask them to retag the domain name to ISP tag Planetsmb.
Alternatively, you can retag/detag directly through Nominet, for a fee.
When you transfer a .uk domain name, use the Auto verification transfer method.
You can submit the transfer requests to Planetsmb and Gandi in any order.
If you submit the transfer request to Planetsmb first, you must submit the request to Gandi within a week.
If you submit the transfer request to Gandi first, you must submit the request to Planetsmb by the next 8th day of the calendar month.
Transfers of TLDs other than those named above do not require any codes or tags.
Transfer Task 4: Unlock the domain name
Before you can transfer a domain name away from Gandi, it must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domain names.
To unlock:
- Log on to your account at gandi.net.
- Navigate to your list of domain names.
- Click the domain name you want to transfer.
- On the "domain details" page, click "unlock".
- It typically takes 24 to 48 hours for the Whois to reflect this unlocking. We recommend that you submit your transfer request at Planetsmb shortly after this period elapses.
Transfer Task 5: Transfer the domain name to Planetsmb
Once you have prepared the domain name at Gandi, you're ready to transfer to Planetsmb.
To transfer your domain name to Planetsmb:
To transfer your domain name to Planet Small Business select the domain transfers page. On this page, enter the domain name for which you would like to transfer and click Search. If the domain name is valid and available for transfer fields will be displayed allowing you provide information regarding your transfer request. Planet Small Business' registrar provides transfer capabilities for several domain TLD Extensions including .BIZ, .COM, .INFO, .MOBI, .NAME, .NET, and .ORG. If you would like to transfer multiple domains, select the link for bulk transfers from the domains menu. This option will allow you to specify a list of domains you wish to transfer complete with their Authorization Keys. Upon submission you will be prompted to add additional options including hosting for each of the provided domains.
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