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Transfer domain names from Joker to Planetsmb

Overview
This page takes you step by step through the procedure for transferring a domain away from Joker and into an account at Planetsmb.

The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.

Transfer Task 1: Verify that the domain name is eligible for transfer
To make sure your domain name can be transferred, check the following:
The domain name has been registered for at least 60 days, and has been at Joker for at least 60 days.
The domain name is not in "client update prohibited" status.

Transfer Task 2: Confirm contact information
Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at Joker, because it is these contacts who receive the transfer request and okay the transfer.

To update these contacts at Joker:

1. Log on to your account at Joker.com.
   
2. In the menu, click "Service zone".
   
3. In the "Advanced Options" section, click "create" or "change".
   
4. Follow the directions in the user interface.
   

Transfer Task 3: Obtain the authorization code or retag the domain name
Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

To transfer a .com, .net, .org, .info, .biz, .us, .name, or .cn domain name, obtain the authorization code from Joker

1. Log on to your account at Joker.com.
   
2. In the menu, click "Service zone".
   
3. In te "Advanced Options" section, click "proceed".
   
4. In the "AUTH-ID Request" section, click "proceed".
   
5. In the "Domain" box, type the domain name, and then click "Send Auth-ID".
   

Transfers of TLDs other than those named above do not require any codes or tags.

Transfer Task 4: Unlock the domain
Before you can transfer a domain away from Joker, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domains.

To unlock:

1. Log on to your account at Joker.com.
   
2. In the menu, click "Service zone".
   
3. Click "Switch off domain protection".
   
4. If prompted, save or apply your changes.
   

Transfer Task 5: Transfer the domain name to Planetsmb
Once you have prepared the domain name at Joker, you're ready to transfer to Planetsmb.

To transfer your domain name to Planetsmb:

To transfer your domain name to Planet Small Business select the domain transfers page. On this page, enter the domain name for which you would like to transfer and click Search. If the domain name is valid and available for transfer fields will be displayed allowing you provide information regarding your transfer request. Planet Small Business' registrar provides transfer capabilities for several domain TLD Extensions including .BIZ, .COM, .INFO, .MOBI, .NAME, .NET, and .ORG. If you would like to transfer multiple domains, select the link for bulk transfers from the domains menu. This option will allow you to specify a list of domains you wish to transfer complete with their Authorization Keys. Upon submission you will be prompted to add additional options including hosting for each of the provided domains.