Transfer domain names from Resell.biz, Stargate.com, UK2.net, or US2.net to Planetsmb
Overview
This page takes you step by step through the procedure for transferring a domain away from Resell.biz, Stargate.com, UK2.net, or US2.net and into an account at Planetsmb.
The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.
Transfer Task 1: Verify that the domain name is eligible for transfer
To make sure your domain name can be transferred, check the following:
The domain name has been registered for at least 60 days, and has been at Resell.biz, Stargate.com, UK2.net, or US2.net for at least 60 days.
The domain name is not in "client update prohibited" status.
Transfer Task 2: Confirm contact information
Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at Resell.biz, Stargate.com, UK2.net, or US2.net, because it is these contacts who receive the transfer request and okay the transfer.
To update these contacts at Stargate, resell.biz, US2.net, or UK2.net:
- Log on to your account at stargate.com, resell.biz, cp.us2.net, or cp.uk2.net.
- If you are a Reseller, on the "Products" menu, click "Search", and then click "Domain Registration Search". If you are a Customer, on the "Domains" menu, click "Search", and then click "Domain Registration Search".
- Leave all text boxes blank. In "Order Creation Date", select "Within All" and click "Search".
- Click the domain name you want to transfer.
- If the Registrant or Administrative contact information is incorrect, click "Modify Contact Details".
- To change to a different contact that is already in your Contact Database, click "Use your existing Contact Database".
If this is the correct contact but some of the contact details need to be changed (particularly the email address), click "Specify Contact Details".
- Follow the instructions in the dialog box to complete the update.
Transfer Task 3: Obtain the authorization code or retag the domain name
Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.
To transfer a .com, .net, .org, .info, .biz, .us, .name, .cn, .tw, .cc, or .in domain name, obtain the authorization code from Resell.biz, Stargate.com, UK2.net, or US2.net
- Log on to your account at stargate.com, resell.biz, cp.us2.net, or cp.uk2.net.
- On the "Domains" menu, click "All Product Search".
- Type the domain name or, for a list of all your domains, leave blank.
- Click "search".
- The authorization code appears in the "Domain Secret" box. Copy and save it to supply in the transfer request you submit at Planetsmb.
To retag a .uk domain name:
Contact Resell.biz, Stargate.com, UK2.net, or US2.net and ask them to retag the domain name to ISP tag Planetsmb.
Alternatively, you can retag/detag directly through Nominet, for a fee.
When you transfer a .uk domain name, use the Auto verification transfer method.
You can submit the transfer requests to Planetsmb and Resell.biz, Stargate.com, UK2.net, or US2.net in any order.
If you submit the transfer request to Planetsmb first, you must submit the request to Resell.biz, Stargate.com, UK2.net, or US2.net within a week.
If you submit the transfer request to Resell.biz, Stargate.com, UK2.net, or US2.net first, you must submit the request to Planetsmb by the next 8th day of the calendar month.
Transfers of TLDs other than those named above do not require any codes or tags.
Transfer Task 4: Unlock the domain
Before you can transfer a domain away from Resell.biz, Stargate.com, UK2.net, or US2.net, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domains.
To unlock:
- Log on to your account at stargate.com, resell.biz, cp.us2.net, or cp.uk2.net.
- If you are a Reseller, on the "Products" menu, click "Search", and then click "Domain Registration Search".
If you are a Customer, on the "Domains" menu, click "Search", and then click "Domain Registration Search".
- Leave all text boxes blank. In "Order Creation Date", select "Within All" and click "Search".
- Click the domain name you want to transfer.
- Click "Lock/Unlock".
- Clear the check box and click "Update".
Transfer Task 5: Transfer the domain name to Planetsmb
Once you have prepared the domain name at Resell.biz, Stargate.com, UK2.net, or US2.net, you're ready to transfer to Planetsmb.
To transfer your domain name to Planet Small Business select the domain transfers page. On this page, enter the domain name for which you would like to transfer and click Search. If the domain name is valid and available for transfer fields will be displayed allowing you provide information regarding your transfer request. Planet Small Business' registrar provides transfer capabilities for several domain TLD Extensions including .BIZ, .COM, .INFO, .MOBI, .NAME, .NET, and .ORG. If you would like to transfer multiple domains, select the link for bulk transfers from the domains menu. This option will allow you to specify a list of domains you wish to transfer complete with their Authorization Keys. Upon submission you will be prompted to add additional options including hosting for each of the provided domains.
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